Category: Public Services Ombudsperson

In Guernsey, the economic balance is increasingly delicate, and the burden of supporting public services falls heavily on a relatively small proportion of the population. Of the 22,000 employed individuals,…

The £200 million Agilisys contract 1 has exposed severe governance failures in Guernsey’s public sector. For an island with just 15,000 taxpayers, this amounts to over £13,000 per person—a financial…

PSO is needed more than ever. Guernsey has taken pride in its reputation for effective governance and robust public institutions in recent years. However, behind the scenes, all is far…

The States held a series of votes on the establishment of a Public Services (PSO) in Guernsey on 21st February 2024. They decided against the immediate establishment of a PSO,…

Imagine you have a serious complaint about a public service in Guernsey, but the system to resolve it is slow, complex, and doesn’t really listen to you. Right now, if…

Expanding on point (3), in my post about a Public Services Ombudsperson and about “Disclosure Obligations,” the consequences of the current lack of disclosure obligations from the Civil Service during…

Proper oversight of our civil servants. Context The Policy & Resources Committee’s proposal to reject the idea of a Public Services Ombudsperson (PSO) for Guernsey is made in a detailed…